Terms and conditions

Cancelling or changing your order

To cancel or change your order, please contact our customer service immediately.

Orders can only be cancelled or changed if they haven’t been processed by our logistics company.


All packages are shipped via mail and usually arrive within 2-7 business days. 
Orders are typically sent out within 24 hours.

For normal orders, the products will be delivered directly to your mailbox. For larger orders, your mail service provider will advise you from which post office you can pick up your package.

MayBeauty will bear responsibility for any loss or damages the products may incur in transit to your shipping address. However, MayBeauty will not bear responsibility for any loss or damages to the product(s) if it is being shipped back. These damages will be at the expense of the sender.


MayBeauty accepts card payments via Braintree and PayPal.

Money back guarantee

If you are not satisfied with the final results of any of the products you have purchased from us, we will send you new products or refund you the price of the products.

Be aware that some of our products need to be used multiple times to have a satisfactory effect.

Please contact our customer service and tell us why you’re not satisfied.

Limitations and rules of the money back guarantee:

  • Max 90 days from date of purchase. 
  • Money back guarantee does not apply to shipping cost paid for free products.
  • One time per customer.
  • Some products needs to be used multiple times.
  • For customers paying through invoice, the invoice needs to be paid before a refund can be made.

MayBeauty Club

When you purchase from MayBeauty, you get a free membership to the MayBeauty Club.

Through the club you will get information about our products and great discount offers sent to you by email and/or sms.

You can at any time unregister from this by clicking the unsubscribe link at the bottom of emails, or contact our customer support.

You can read more in our privacy policy how we handle personal information in line with GDPR law.

Discount codes

Only one discount code can be user per order. No further discounts can be applied once a purchase has been made and processed.

Return Policy

Private individuals are entitled to withdraw a purchase within 14 days of receiving the product(s). The product should be returned with its packaging intact and unopened.

Kindly contact our customer service before returning your product.

Approved returns will be refunded within 15 working days. Any repayments will be made through the same payment method you used for the purchase. For card payments, the money will be returned to the card (i.e. the account associated with the card) that was used to make the purchase.

Privacy & Security

We follow the rules of the GDPR. By placing an order with us, you consent to the storing of your information. We only use your personal information to fulfil our commitments and communications with you. When ordering, you will be asked to provide personal details such as name, address, e-mail address and phone number. You may request that the information we have about is to be removed. You can read our entire privacy policy by clicking here.


We use cookies. Please read our cookie policy here

Attempted fraud

All attempts at fraudulent transactions will be reported to the police.

Age limit when ordering

The minimum age for shopping at MayBeauty is 18 years. For persons under the age of 18, ordering can only be done with the explicit consent of a parent or legal guardian. The order will be made in the name of said parent or legal guardian.

Modification or terms and conditions

We reserve the right to change prices and terms of purchase.


All prices exclude VAT. Products are shipped from outside of EU-VAT union. 

Force majeure

MayBeauty is not responsible for any unforeseen circumstances beyond our control.

© All rights reserved. MayBeauty is a trading name of MayBeauty LTD. Registered in Malta.
Registered office:

Abacus Business Centre, Level 1,
Dun Karm Street, B’Kara Bypass,