Cancelling or changing your order
To cancel or change your order, please contact our customer service immediately.
Orders can only be cancelled or changed if they haven’t been processed by our logistics company.
All packages are shipped via mail and usually arrive within 2-7 business days.
Orders are typically sent out within 24 hours.
For normal orders, the products will be delivered directly to your mailbox. For larger orders, your mail service provider will advise you from which post office you can pick up your package.
MayBeauty will bear responsibility for any loss or damages the products may incur in transit to your shipping address. However, MayBeauty will not bear responsibility for any loss or damages to the product(s) if it is being shipped back. These damages will be at the expense of the sender.
MayBeauty accepts card payments via Braintree and PayPal.
Money back guarantee
If you are not satisfied with the final results of any of the products you have purchased from us, we will send you new products or refund you the price of the products.
Be aware that some of our products need to be used multiple times to have a satisfactory effect.
Please contact our customer service and tell us why you’re not satisfied.
Limitations and rules of the money back guarantee:
- Max 90 days from date of purchase.
- Money back guarantee does not apply to shipping cost paid for free products.
- One time per customer.
- Some products needs to be used multiple times.
- For customers paying through invoice, the invoice needs to be paid before a refund can be made.
When you purchase from MayBeauty, you get a free membership to the MayBeauty Club.
Through the club you will get information about our products and great discount offers sent to you by email and/or sms.
You can at any time unregister from this by clicking the unsubscribe link at the bottom of emails, or contact our customer support.
Only one discount code can be user per order. No further discounts can be applied once a purchase has been made and processed.
Private individuals are entitled to withdraw a purchase within 14 days of receiving the product(s). The product should be returned with its packaging intact and unopened.
Kindly contact our customer service before returning your product.
Approved returns will be refunded within 15 working days. Any repayments will be made through the same payment method you used for the purchase. For card payments, the money will be returned to the card (i.e. the account associated with the card) that was used to make the purchase.
Privacy & Security
All attempts at fraudulent transactions will be reported to the police.
Age limit when ordering
The minimum age for shopping at MayBeauty is 18 years. For persons under the age of 18, ordering can only be done with the explicit consent of a parent or legal guardian. The order will be made in the name of said parent or legal guardian.
Modification or terms and conditions
We reserve the right to change prices and terms of purchase.
All prices exclude VAT. Products are shipped from outside of EU-VAT union.
MayBeauty is not responsible for any unforeseen circumstances beyond our control.
© All rights reserved. MayBeauty is a trading name of MayBeauty LTD. Registered in Malta.
Abacus Business Centre, Level 1,
Dun Karm Street, B’Kara Bypass,
BIRKIRKARA, BKR9037, MALTA